July 12, 2007
Resetting M-305
Equipment: Genicom Printers with Microplex Print Server.
Problem: Won't connect to the LAN, Good LAN connection.
The Fix:
Power off the printer. On the print server: pull the LAN cable, Pull the power cable, flip the two switches to the down position. Power on the printer, wait for it to initialize. Plug the power cable into the print server; after a half a minute the printer should print out the configuration page of the print server. What matters is:
"IP Address: 10.57.235.26"
"Subnet Mask: 255.255.255.0" and
"Default Gateway Address: 10.57.235.1"
(Addresses given are on my example -- your addresses will be different.)
That's all we needed, so power the printer/server off, flip the two switches back up, power the printer/server on . . . . and put the LAN cable back in.
Plug your laptop into a port on the same switch that the printer is plugged into, verify that you are on the LAN -- click on "Start" "run" type "cmd" in the box and click OK; in the DOS window type "ipconfig", hit enter. This gives you the IP address assigned to the laptop. Again, in my case it is 10.57.17.212, yours will be different.
The problem is now obvious -- the printer has an address not for the hub it is connected to. Checking the records, the printer (again in may case) should be at 10.57.17.22.
To talk to the printer you need to be in the same range of addresses. On the laptop, click on "Start" "Settings" "Network and Dial-up Connections". Right click on "Local Area Connection", click on "Properties". In the window, scroll down and highlight "Internet Protocol (TCP/IP), click on "Properties". In that window click the circle next to "Use the following IP address", in the window for "IP address" type in "10.57.135.25" (again just my example, you would type in an address one off from the printer's address.) Click in the "subnet mask window" to make it 255.0.0.0 and click "OK". Click "OK" Click on the DOS window.
You can now talk to the server by typing (in the DOS window)
"Telnet 10.57.135.26" (you would type the address your printer is at.)
The printer responds:
Network Printer Server Version 1.1.8B (10.57.135.26)
login:
you type "root", the printer responds:
Password:
You again type "root" and the printer responds:
Welcome root user
10.57.135.26:root>
You type: "store tcpip 1 addr 10.57.17.22", printer says "ok".
You type" "store tcpip 1 mask 255.255.255.0", printer says "ok". (may omit is mask was correct.)
You type: "store tcpip route add default 10.57.17.3 1", again the printer says "ok".
You type "save", printer responds.
You type "reset", printer responds "Warning: unit is being reset", telnet says "Connection to host lost" and dumps you out into DOS. Close the DOS window, you're done.
The "Network and Dial-up Connections" window should still be open, left click on "Local Area Connection", click "Properties", scroll down and highlight "Internet Protocol (TCP/IP), click "Properties", click the circle next to "Obtain an IP address automatically", click "OK", click "OK".
Being lazy, in the address box type in "http://10.57.17.22" (again use the address for your printer, the one we just stored) and you should get the interactive web page of the print server. If you wish you can log into and set admin items, such as printer name and contact information.
Posted by Paladin at July 12, 2007 03:34 PM