For about two decades I've worked 7am-3:30pm with a half hour lunch. They now require 7-4 with an hour lunch. Whereas I use to just ignore lunch and they got an extra half hour, I'm now making it a point to not work for an hour straight in the middle of the day.
They are also now measuring my "Efficiency". Allegedly they followed people around to determine how long a particular taks should take. They are not telling us. They are simply telling us how "efficient" we are. Same as they are doing to the technicians who install and repair POTS -- Plain Old Telephone Service.
Years and years ago they realized that PBX was not the same as POTS, and made it a separate job. Data grew, and they realize that it was rather specialized and set up Special Services. Our internal customer, the phones and data lines we use, are different than outside, and Official Company Services was split off from PBX and Specials.
No longer. We are all back in the original POTS bucket, expected to perform our widely varied tasks just as quickly and efficiently as plugging in a telephone. Our orders are even listed as POTS Installation!
I'm carrying a couple of orders from this week to next.
One is to provide three LAN connections for printers. "Where do you want 'em?" "Where can we put them?" "Put them where you need them. I can provide a LAN connection anywhere." Naturally one is in the middle of the office away from existing LAN drops -- a 50 foot patch cable through the false ceiling fixes that. Another is joining three other LAN connections at the end of a quad drop, no problem 'cept the North Crew that did the Norstar phone system used a LAN cable for their phones. So I made a couple of doublers to run two LAN connections on a single cat-5 cable.
One order, three days. I don't think I'm going to get a good efficiency rating.
The other is a "Phones don't Ring" complaint. None of the old KTS phones are ringing. Seems like the 30B power plant died. Not the fuse. First I've ever seen. Needs to be replaced. I've located a spare, will pull it out of it's current location and take it to it's new location. But I am curious about one thing. How on earth can they figure my job efficiency when this sort of thing never happened while they were following people to see how long various jobs take?
Posted by Paladin at February 6, 2010 03:17 PM