I was working on swapping the positions of two 'phones. A non-related third phone loses one of it's three lines. Obviously something I did.
Since I had a bit of time left yesterday I go over and talk to her. Middle line of three not working. Go to the Telephone Equipment room, lift at the incoming, check, nope, no dial tone incoming. Log into the system, have the Mechanized Line Tester take a look -- it says "open in", no dial tone leaving. Head back to talk to the client...
"I have Bad News and Good News. Bad news is that your line is broke in the Central Office and it will not be fixed until the ticket gets to them. The good news is that I Don't Care! -- It's 3pm on a Friday and I'm heading home!"
Posted by Paladin at December 12, 2009 12:10 PM