May 05, 2009
Ya Gotta LOOK!
John was off yesterday, so I got to go play phoneman in his building.
Had a case of trouble yesterday and today, seems they lost service to their SpectraLink telephones on the thrid floor of Gardena Toll. Find the central unit, it says it has lost contact with a base station (transmitter/receiver.) Find the base station on the third floor, dead. Try to order a replacement, need an exact model number. Fortunately John came in today, located a spare base station, left it in the fourth floor terminal room and ran off to Simi Valley. I take the replacement to the third floor, swap with the bad, still bad. Hmmmm....
Back to the central unit, disconnect jumpers and connect to the spare base station. OK. Go to the thrid floor terminal room, likewise, and likewise good. Go back out to the floor, connect to the jack, good. HUH? Disconnect the phone, plug in original base station, good!! Look at phone.
YEAH, I should have looked at the phone first. It is a 10-button Voice Express (Key Telephone System!) No labels on the keys. Also on the table is a 6-button keystrip, with labels. A 6-button key phone uses 17 pairs, does not use any of the violet pairs. The base station is using those pairs. The 10 button set uses all 25 pairs, including the pairs for the base station which it was shorting out.
Trouble fixed. Except I would like to know who thought they were educated enough to do OCS work and instead managed to knock out the wireless phone system.
Posted by Paladin at May 5, 2009 07:04 PM