June 16, 2008
Project stalled
Last week I finally could have been physically connecting the LAN together for the new Call Center -- 'cept as the only OCS person I was sidetracked on a couple of troubles and installs that had orders and due dates. At LSANCA58 a printer install, and then back out the next day to fix the card reader.
Actually not the card reader, but it's LAN connection. Seems that they could not access it, it didn't respond to pings or anything. My responsibility ends at the jack -- in this case the jack is under a screwed down steel panel. Open it, sure 'nuff while the lights light it will not ping. Call the Network Maint. Center ('cept they've changed their name to protect the guilty), have them look at the port. As expected, it had shut itself down. She opens it up, everything works fine. Call access control to let them know it's back up.
Now, there was actually no real need for me to go out there, as the trouble was in the switch, not the wiring. So I ask the gentleman at access control if he thought of calling the NMC. He started in on how he used to be able to .... and I cut him off, "If we go there we'll be ranting for an hour...."
Gotta love the New AT&T......
Posted by Paladin at June 16, 2008 05:30 PM