March 16, 2007

Pacific Volkswagen

The Check Engine Lamp is Lit. In Wendy's New Beetle. SHe tries to make an on-line appointment for service with Pacific Volkswagen, 14900 Hindry Ave., Hawthorne, California 90250. When the confirmation E-Mail failed to arrive she called -- they didn't show anything, the Saturday timeslot was gone, she makes the appointment for today, at 7:30 AM -- I take a personal day off. Arrive, check the car in, go wait in the Customer Lounge area. Along with another laptop user. They HAVE a computer bar set up for us:

Pacific Volkswagen Service Department -- Customer Internet Access

Yes, the inset is correct. It is March, 2007, and they are providing DIALUP lines for the laptop users. Three positions, three telephone lines, business -- gotta be at least $50 a month!

Got up to check if there was a fax line in the office (fax lines are just fine for DSL as they are dedicated to the one position. All that is needed is to order DSL on that line, add a splitter and a wireless modem-router, leave it open and Zap! -- WiFi Access for the Service Customers.) There is, in Edward Kline's office. Talk to him and he says he is just one of six under http://LAcarGUY.com and I should talk to them. So LAcarGUYs! Hello! How about advancing into the 21st Century and replacing the dial-ups with a DSL/WiFi?

Posted by Paladin at March 16, 2007 08:51 AM
Comments

This is being done as I read this, as part of a total overhaul on our WAN and LAN's. Hopefully you can surf broadband while waiting next time you need service.

Best regards,

Tim James
CIO
Sullivan Automotive Group
310 531 9495

Posted by: Tim James at March 19, 2007 09:45 AM