(as often is the case, click on an image for a larger one)
We are not allowed to maintain spares, nor are we allowed access to program switches -- so any replacement switches have to be sent to the switch programming people first and then shipped to us for installation.

John has been waiting for about a month for a Switch for the Airport Central Office. It came yesterday, with the bottom of the box falling apart. We continued to open it from the bottom and found it packed as photographed. The switch against three sides of the box with bits and pieces of packing on the other three sides (top/bottom count as sides.)
FWIW, the proper way of packing is with fitted foam that suspends the unit at least an inch from any outside surface of the box -- so a sharp rap to the box is not transmitted into the unit possibly damaging it. We will not know if this unit sustained any damage until we try to put it on-line.
Posted by at October 13, 2005 07:57 AM