August 24, 2005
Total Choice Hosting
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Daughter left home. Physically and virtually. She has a different host for her website than I do. She went with Total Choice Hosting. Two weeks ago she stop being able to access her website, even though others could. She opened a trouble ticket, they responded that the site was fine. She e-mailed me a tracert and asked for help in talking to them. I did my own tracert and opened a trouble ticket. I am NOT their customer. But they listened to me anyway, asked a few questions, and cleared the trouble within 12 hours. Considering that this most likely involved their opening a trouble ticket with gnax.net and getting them to check their routers I think it was remarkably good service. Hence this official ATTABOY!
My host is JaguarPC whom I am not about to drop. I've been with them for years and seldom ever need to bother them about anything. Which is as it should be.
The hosting business is brutally cutthroat. There are people ripping other people off. It is good to know that there are at least two hosts you can rely on. Actually I am sure that there are many more. But the only ones I have dealt with favorably are these two. Other people can praise the other hosts.