The girls want me to get my own laptop -- so I will get off the main house computer.
Looked around, decided on the Acer Aspire AS1363LCi-XPP. $820 plus shipping at mpsuperstore.com. So I order it. On Wednesday, April 27th. I get a call from New York, a guy at mpsuperstore tries to talk me out of the Acer and into a *refurbished* Toshiba. I don't think so.
Saturday Wendy informs me that mpsupoerstore.com dinged the credit card, on Wednesday, April 27th, for $844.90 -- the price with shipping. This is good since in their FAQ (at http://www.mpsuperstore.com/policy.htm) says "Once your order is ready for shipment we charge your credit card" -- since they charged the credit card they have my laptop ready for shipment. Unless, of course, they are lying to me.
Wednesday -- ready for shipment.
All day Thursday -- nothing.
All day Friday -- nothing.
They're open Saturday and Sunday, but maybe the shipping department isn't.
I called them this morning -- am told that "ready to ship" means three days processing; but the laptop will ship today.
All day Monday -- nothing. The website still has the same "This order is in the final stages of processing" that was there FIVE DAYS AGO.
I am beginning to think that my order was not ready to ship when they charged my credit card; contrary to their stated policy.
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Edit: Tuesday 0820: Order still not Shipped. Assured it will ship today -- same thing I was told yesterday. Which means I was lied to yesterday. I don't mind the delay - but don't fucking lie to me.
This is the sixth day since they charged my credit card; the sixth day since (per their policy) my order was ready to ship.
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Edit: Saturday. The UPS tracking site is finally following my laptop. It was picked up at 5:31pm, Friday the 6th. Over nine calendar days, seven working days, from the taking of the order and the charging of my credit card.
Should have gone with Sam's Club.
Posted by: Wendy at May 3, 2005 09:00 AM