December 03, 2003

Old MDF

Monday I had an order for my favorite LAN Implementor, Lillian, over at the Torrance-13 office. (She is being kicked out of her present office at Torrance-ER, and I steered her to a recently vacated office.)

I just glanced at order, assumed it was for her LAN connection. Wrong, it was dial tone. No problem, except for some reason the machine gave it a due date of December 31st, 2036. Which still would not be a problem except the machine sends the connection orders to the Switch and the Frame based upon the due date. I called the number and got intercept. Not built.

So I had the due date changed to today. This morning I called the number and got a ring/no answer -- which is what I would expect since I hadn't installed a phone for anyone to answer. MLT had an error of some sort.

Go to TRNCCA13, plug my splicer tone into the phone jack, find and cross connect to the basement MDF, cross connect to the house cable pictured above, walk the 800 feet to the TRNCCA11 Central Office. Call the frame. "Mike, OCS, could you let me in?" "How do I know it's you?" "I'm wearing my hat!" Wand the CO end of the cable, verify that my tone is there. Ask the attendent to run my jumper just as I get a page. Call the boss, he needs me Friday for some project planning, hang up. Frame is complete. Go back to Lillian's new office. Remove tone, plug in telephone.

No dial tone.

What? Call the number -- intercept? That wasn't there this morning! MLT says it found intercept. Hmmmm..... OK, I can deal with this. Call the RCMAC and give the guy my order number. He tells the machine to give me my dial tone. Check, yep, it's there. He says there's a problem with the second line -- no assignments.

huh? second line? {look closely at order} Oh, yeah. two lines, order writer did not get assignments for the second line. Since I just glanced at the end of the order for the assignments I had assumed just the one line going in. *SIGH* So I call the MLAC to get assignments, then call the RCMAC back to get the switch built, then call the frame to run her jumper. Meanwhile run my own jumpers. Second dial tone OK! Call the customer, Lillian, leave a message on voicemail that her new office is ready, communicationswise.
Head back to the barn, stopping to get an burger on the way.....


Posted by at December 3, 2003 08:24 PM
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