A bit of history.....
The LAN I'm installing consists of four T1s feeding two Cisco 6500 routers feeding a dozen Cisco 10/100 switches. If the LAN fails completely they designed a backup path of a Cisco 2610 with the async module connected to the console ports of the routers. Feed to the 2610 is via an ISDN line. They shipped the router with a T1 WIC rather than the ISDN WIC, and no async module. E-Mailed the Implementor, who ordered an ISDN WIC and the async module. Received the acynch module and another T1 WIC. E-mailed the Implementor. A week or two later received a request from him for the SN of the 2610 that they were to go into. Sent the information, along with a note that everything was still in their boxes, sort of useless without an ISDN WIC, under my desk awaiting word as to what he wants done with them.
That was two weeks ago.
I arrive at work this morning to find a printout of an E-Mail on my desk. It had been sent to me, and CC'd to my boss who had printed it and left it for me. As if I don't check my E-mail. It was from the Implementor asking for the information I had sent him as noted above.
Went into my sent folder, printed out the e-mail I had sent 15 days prior, showed it to the boss as an FYI that I did not slip up. Did a cut and paste and sent the information off [i]again.[/i]