March 20, 2003

Minor Oversight

Sitting at the InCharge desk while ghosting a new image onto the boss's laptop and getting it's databases caught up. The Hi-Cap supervisor spots me, asks if I can take a peek at her printer. "Sure, what's the problem?" "Won't print in color. Had three techs look at it and none of them can figure it out."

It's a HP copier/scanner/fax/color inkjet printer thing. Drivers look good. Settings look good. Pull up a picture off my website and print it out. In black and white. Hmmm..... Look at the picture. Not really a B&W image as much as a missing color image. As if all the color jets were blocked. Smile at the supervisor, open the cover and remove the color cartridge, holding at eye level between us I remove the protective tape covering the jets.

I like the simple fixes.....

Posted by at March 20, 2003 11:52 AM
Comments

Makes one wonder how the "techs" got their job. :)

Posted by: Lynne at March 22, 2003 03:23 PM